Hi 👋, I'm Jacob Miller

Automating clouds & building resilience. One pipeline at a time.

Current Projects

LLM‑Powered DevOps Assistant

Self-hosted AI agent built with Open WebUI and Ollama, designed to accelerate infrastructure development and troubleshoot CI/CD pipelines using natural language.

  • Custom fine-tuned LLM for DevOps-specific tasks
  • Real-time debugging of deployments and CI/CD workflows
  • Natural language interface to automate infrastructure changes
  • Integrated with Nginx and gpt-oss for secure and safe chats

AI-Driven Monitoring Stack

Real-time observability platform leveraging n8n and large language models to detect anomalies in system behavior, reduce noise, and enable proactive incident response.

  • Self-hosted n8n workflows for end-to-end automation
  • LLM-powered log analysis and root cause inference
  • Intelligent alerting with contextual severity scoring
  • Integration with Discord and Grafana for alerting and monitoring

Personal GitHub

A living lab for continuous learning, hosting infrastructure-as-code templates, automation scripts, and security-hardened systems that mirror production-grade environments.

  • 20+ reusable DevOps automation scripts (PowerShell, Ansible, shell scripts)
  • Comprehensive documentation of personal cloud and network architecture
  • Infrastructure-as-Code templates (Terraform, Ansible)
  • Active contributor to open source DevOps tooling and community learning
📦 View on GitHub

About Me

Experienced DevOps engineer with 12+ years designing cloud‑native stacks, automating infrastructure, and mentoring teams. I thrive on continuous learning, a healthy life, and turning chaotic codebases into production‑ready pipelines.

Values

Continuous Learning • Health & Wellness • Professional Excellence

Constantly thinking

“One process at a time.” — my mantra for iterative improvement

"That's how it's always been?"

Chaos? I turn it into automation scripts.

Key Skills

AWS

EC2, ECS, CDK, Terraform

CI/CD

GitLab CI, Jenkins, Bitbucket

Containerization

Docker, Kubernetes, Nomad

IaC

Terraform, Ansible, Packer

Monitoring

Datadog, Grafana, CloudWatch

Security

IAM, WAF, Zero‑Trust

Linux

Bash, System Administration

Experience

DevOps Engineer II | Sharpen Technologies

April 2021 – Present • Indianapolis, IN (Remote)

  • Developed expertise in AWS cloud architecture and container orchestration with Docker
  • Built CI/CD pipelines using Bitbucket and AWS CDK
  • Linux • Bash
  • Javascript • Node.js
  • Ansible • Python

Technology Analyst | Infosys Ltd

Oct 2020 – Apr 2021 • Indianapolis, IN

  • Gained advanced insight for cloud operations working for a global company
  • Developed skills in operational procedure standardization and team training

Senior Cloud Operations Engineer | Genesys

Dec 2016 – Nov 2020 • Indianapolis, IN

  • Gained a solid understanding of Infrastructure as Code
  • Transfered my skills with Windows systems to cloud migration skills with lift-and-shift projects (Windows → Azure)
  • Earned Microsoft Azure Fundamentals certification (Apr 2020)

Cloud Implementation Specialist | Genesys

Aug 2015 – Dec 2016 • Indianapolis, IN

  • Developed expertise in automating Virtual Machine provisioning through PowerShell and Jenkins
  • ITIL certification
  • ServiceNow administrator certification
  • Implementing configuration management
  • Daily Windows Server administration

Systems Support Engineer | Genesys

Jan 2014 – Aug 2015 • Indianapolis, IN

  • Built expertise in technical support and incident resolution
  • Developed skills in creating comprehensive technical documentation
  • Implementating and troubleshooting VOIP/SIP
  • Application Troubleshooting
  • In depth trainings for PCI and ISO standards

Manager (Deputy of Counter Intelligence) | Geek Squad

Oct 2011 – Jan 2014 • Brickyard, Indiana

  • learned about managing a team for profitability and performance using scorecards and assessments
  • Training for recruiting, interviewing, and selecting technically qualified employees
  • CompTIA A+ certification
  • Microsoft Technology Associate - Windows OS Fundamentals certification
  • Supervisor and leadership training

Senior Counter Intelligence Agent | Geek Squad

Sep 2008 – Oct 2011 • Avon, IN

  • Built foundational technical troubleshooting and repair skills
  • Gained expertise in software installation and configuration
  • Advanced troubleshooting of Windows Operating Systems
  • Customer Satisfaction

Contact

Drop me a line or just say hi. I'm always up for a chat about cloud, coding, or the best playlist for a workout.